LET’S MAKE
SOME WAVES.

Yes—book at least one hour ahead. The 1-hour experience is semi-guided: ride within our designated Ortega River area with team supervision. On the 2-hour sightseeing tour, follow your guide through downtown Jacksonville. CraigCats, pontoons, kayaks, and paddleboards offer self-guided outings within our rental boundaries.

Complete your required boating certificate before arrival if you were born on or after January 1, 1988. All jet ski drivers and passengers must watch the safety video.

Boating certificate →   Safety video →

Jet ski renters must be 18+ with a valid driver’s license. Drivers ages 14–17 must be accompanied by a parent or legal guardian age 21+. Passengers must be 10+. Kayak and paddleboard participants must be able to swim without assistance.

Bring your government-issued ID, required boating certificate, sunscreen, and a towel. Life jackets and operating instructions are included. Wetsuit bottoms are recommended for jet skis and are available to use. Secure valuables before you ride.

Refunds and rescheduling depend on your notice period and whether you purchased trip protection. Cancellations must be emailed to info@jaxjetskirental.com.

Read the full weather, cancellation, and damage policies →

What To Do First? (Jet Ski Rentals)

We’re You Born After Jan 1st, 1988?

If Yes, Please Taken The Rental License Exam. CLICK HERE (Every Driver Will Need This If Born After Jan 1st, 1988)
Please Screenshot And Print Both The License And The Email Confirmation (You Will Need These Later)
***IF YOU PLAN TO TAKE THE RENTAL LICENSE TEST HERE ON SITE PLEASE ARRIVE 1 HOUR BEFORE YOUR RENTAL TIME***

Renters of All Age Must Do Below:

Watch the PWIA safety video HERE.

This Video Teaches You How To Safely Operate The PWC.

Are The Jet Ski Experiences Guided?

The 1-hour experience is semi-guided, with freedom to ride inside the designated Ortega River riding area under team supervision. The 2-hour experience is a guided sightseeing tour through downtown Jacksonville. Follow the operating boundaries and instructions explained by our team.

Are Reservations Required?

Bookings must be made ahead of time, and at least an hour before the rental time.  As well all Jax Jet Ski Rental renters must have their temporary boating certificate done before coming in (if needed), and have already watched the PWIA safety video.  These items can be found in the “What to do first” section.

Do I Need A Boating License To Drive A Jet Ski?

**ALL DRIVERS BORN ON AND/OR AFTER JANUARY 1, 1988 MUST BY LAW PASS THE BOATER SAFETY COURSE AND CARRY A BOATER EDUCATION CARD from Florida Fish and Wildlife Conservation before you will be allowed to operate a Jet Ski or boat.***

Please follow the link to the Rental License website to complete your certification if renting jet skis or boats. CLICK HERE

How Old Does Everyone Need To Be?

There Are No Age Requirements For Kayaks & Paddleboards, But Everyone Must Be Able To Swim With No Assistance.

For PWC’s See Below.

Renter’s must be at least 18 years of age with a valid drivers license.

Drivers under 18 must be at least 14 years of age and accompanied by a legal guardian or parent that is 21 or older.

Passengers must be at least 10 years of age

Do I Need To Watch Any Videos

Only Jet Ski Renters Are Required To Watch A Safety Video.  Please Watch The PWIA Safety Video Before Your Trip.

Drivers & Passengers Must Watch It

The link for the PWIA Safety Video is located HERE

What Should I Bring And What Should I Wear?

Bring your government-issued ID, proof of your boater’s safety license (if born after 1988), sunscreen, and a towel.  Wet suit bottoms are recommended for jet skis, but we have them if you would like to use ours.

What Is Included In My Rental?

Jet Skis:

Jet Ski, one tank of gas, a life jacket, a whistle, and instructions on how to operate the jet ski. *Wet suits are not provided but wetsuit bottoms are offered as well as helmets. Be prepared to lock your personal belongings in your vehicle, for the duration of your rental time (we are not liable for items lost or damaged during rental use).

Kayaks/SUPs:

Kayak/Sup, paddle, a life jacket, a whistle, and instructions on how to use the equipment and where to go. Be prepared to lock your personal belongings in your vehicle, for the duration of your rental time (we are not liable for items lost or damaged during rental use

Are There Any Worries About Alcohol While Being On The Water?

DO NOT DRINK AND BOAT! If you or any rider are under the influence aka boating under the influence (BUI) — that is, operating any boat, sailboat, personal watercraft, water skis, sailboard, or similar device while intoxicated, you will NOT be allowed to ride.

What Does The Mandatory Damage Waiver Cover? (Powered Vessels)

Damage waivers have a deductible of $1000. Meaning that renters are only responsible for the damage up to $1000. This deductible does not cover PWC recovery in the event that the PWC is sunk, or ran aground. Waivers also do not cover lost items like life jackets or keys. Refer to the fee schedule for PWC recovery costs.  The full description can be found on the damage waiver page.  Damage waivers do not come automatically and must be purchased separate per piece of equipment.  Pricing will show in the booking flow.

Am I Allowed To Bring Personal Items Or Beverages On The Jet Ski/Boat?

If you choose to take your phone, we suggest a waterproof case. Jax Jet Ski Rental is not liable for any personal items lost or damaged. There is a small console to hold non-alcoholic beverages and waterproof items, this console is by no means a safe place to keep valuables and we are not responsible if it opens and items fall out.  We recommend any items be fastened to your body to keep items from being lost, especially when flipping or falling off the equipment.  Alcoholic beverages are prohibited.

What Happens If I Damage The Rental?

The rental contract specifies terms whereby the primary renter is responsible for damages that may occur during the rental period. All of our equipment is photographed upon departure and arrival. This documentation is done to ensure accurate records for both Jax Jet Ski Rental and the renter of the equipment. Charges will be applied to the credit card on file for the cost of damages.

Do I Get A Weather Refund If It Rains During My Rental?

If the weather is inclement because of lightning or heavy rains at the location and time of the rental, if trip protection was purchased we will refund the booking or reschedule to another day.  Please check weather before booking.

Can We Bring Jet Skis/Boats To The Beach?

Jet skis/Boats are NOT allowed at or on the beach. You must stay within the boundaries explained by our licensed operators. Failure to follow the guidelines may result in the termination of the rental, loss of deposit, and being prohibited from future rentals.

What Is The Cancellation Policy?

1. Rescheduling Policy
• Rescheduling any time before the day of booking is free, but doing so voids your Trip
Protection. Any future cancellations after rescheduling will be non-refundable.
• Same-day rescheduling is subject to a $50 rescheduling fee.
• Rescheduling more than twice is subject to approval at Beyond the Wake LLC’s discretion.
2. Cancellation Policy
With Trip Protection:
• Cancellations made at any time before the rental start time will receive a full refund,
minus the Trip Protection fee.
• No-shows are not covered—if you do not show up for your rental and your booking time has
passed, your Trip Protection expires, and no refund will be issued.
Without Trip Protection:
• Cancellations with 24+ hours’ notice will receive a 90% refund.
• Cancellations made less than 24 hours before the scheduled rental are non-refundable.
3. No-Show Policy
• If you fail to show up for your rental, you will be charged 100% of the total rental cost with
no refunds.
• You are purchasing a time slot, not just the use of the equipment. If you miss your rental
time, you forfeit your booking.
4. How to Cancel
• All cancellations must be made in writing via email to info@jaxjetskirental.com.
• Cancellations cannot be made over the phone.
5. Chargeback Policy
By booking with Beyond the Wake LLC, you agree that you are purchasing a reserved time slot,
regardless of whether you arrive to use the rental equipment.
• Any chargeback disputes for “services not provided” due to a no-show, missing your
rental time, or failure to properly cancel via email will result in a $500 chargeback fee that
will be applied to the card on file.
• If you attempt to bypass this policy by filing a chargeback instead of canceling properly,
you agree to be charged this fee

What Other Rules Do I Need To Know

• • You must follow the Instructions of the Waverunner/Jet Ski/Boat Guide at all times.

• • You must wear a Coast Guard Approved Life Vest at all times.

• • You must have a Lanyard attached to PFD and Kill switch at all times.

• • You must obey “No Wake Zones” at all times.

• • You always look around before you turn. No sharp turns.

• • No reckless operation is allowed.

• • No splashing other boaters or skis.
  • No pets allowed on the equipment.

• • No jumping wakes of other boaters.

• • You must not ride 100 feet of a dock or moored vessel/ boat.

• • Jet ski must be boarded from the rear .

• • Full wetsuits are not available.  If needed because of weather etc. renters will need to bring their own.  Wet suit bottoms are available and helmets.

• • You must be 100 Feet from another ski/boat at all times. Safety first.

• • Any Violations of these rules will result in termination of the ride and no refund
  • Jax Jet Ski Rental is not responsible for any lost possessions, please secure all belongings in your vehicle and leave keys behind the counter with the receptionist.  Any phones taken on the equipment need to be secured to your body, we can not be held liable for the loss of belongings.

Any More Questions?

Contact us at: Info@EvolutionJetSports.Com